My lovely friend Mary emailed me yesterday and said, "hey, what happened with the dinosaur" and I was like, oh yeah, right. Maybe after I bitch, and bitch, about something I should close the loop. Maybe finish stories on this blog for once.
So, yes, we got the dinosaur, more than a week after it was promised and hey, after a week, it still works. Hooray for a $200 toy! (And before ONE MORE PERSON emails me about buying a $200 toy I did not buy it. My parents did. Toys like that are made for grandparents.) Except Fisher Price has done nothing to correct the problem. Still waiting for a credit, or two credits, as was promised. And, even though I told them to take their $50 voucher and shove it, I was still a little surprised they didn't send something. A free toy, anything.
My new hatred is Sirius satellite radio. Which I have been trying to cancel for a week and who just can't seem to get around to canceling the service and issuing a credit. But has a lot of time to send me emails to come back. Like one every hour.
I am totally adding a new random ranting about customer service category when I move to the new blog. Because why is customer service so awful?
Wednesday, January 7, 2009
Subscribe to:
Post Comments (Atom)



5 comments:
Glad you got the Dinosaur and who cares who bought it, your money, your child, your decision. Even though it is a sweet deal when the grandparents jumps in to do it!!!
Don't even get me started on customer service. It seems to be a requirement that they are totally incompetent.
why are people judging you about a $200 toy? who cares if you bought it for your son! who cares if you didn't!
PEOPLE!
ANYWAY
i'm glad michael likes his "new" dino toy and hopefully all will be well in regards to the life of the toy.
hope you're feeling well.
I think companies were getting away with crap customer service because no one was calling them on it. Now, in times when people are spending their money more carefully, they may have to upgrade service to attract customers. I can hope, can't I?
Hi Jodi,
Looks like all is happy in dinosaur land :) BTW I've tagged you to do a meme (only if you want to, 'course) please check out my blog)
carma
Post a Comment